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How Do You Handle Customer Service Across Multiple Selling Platforms?

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When you’re selling on Shopify, Amazon, Instagram, and more—it’s a lot to juggle. How do you stay responsive, consistent, and fast?

What tools or systems help streamline your customer service?

Do you centralize support or handle each platform separately?

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Use centralized tools to manage messages, ensure consistent responses, and track issues. Automate FAQs, train support teams well, and tailor tone per platform. Prioritize speed, clarity, and a unified customer experience across all channels.
  • 2 weeks later...
Handle customer service across platforms by using centralized tools like Zendesk or Freshdesk to manage inquiries. Set consistent response times, maintain a unified brand voice, and prioritize efficiency for seamless communication across all channels.

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