Posted March 24Mar 24 Many businesses use AI chatbots to handle customer inquiries, but some customers find them frustrating. Balancing automation with human support is key. Have you interacted with a chatbot that actually improved your experience? Are they overused?
March 25Mar 25 Moderators If you are entirely depended on chat bots,it will certainly hut your business. You should use it only for initial engagements. Admin Junkies * Sports Forum * ROFLMAO * Off Topicz * Is It Just Me? * Marketing Forums
April 4Apr 4 AI chatbots help customer engagement by providing quick, 24/7 responses and handling routine inquiries, freeing up human agents for complex issues. However, if poorly designed, they can frustrate customers, making personalization and human touch important for balance.
Many businesses use AI chatbots to handle customer inquiries, but some customers find them frustrating. Balancing automation with human support is key.
Have you interacted with a chatbot that actually improved your experience? Are they overused?