Strong communities are built on shared goals and trust.

General When is it appropriate to send a mass email to your members?

For discussions that don't fit other prefixes.
Och away... besides, he doesn't know where you live and that...

If I had somebody say the same kind of crap to me, I'll just laugh it off.
It almost sounds like something a child would say, so I imagine he could have at least been a teenager.
 
Man, I haven't sent mass emails in years! Maybe it's time I send one.

Last time I did, I used MailChimp. I think they had a 1000 recipient limit at that time, so I refined my email export.

Has XenForo improved their mass email feature over the past couple of years?
 
Man, I haven't sent mass emails in years! Maybe it's time I send one.

Last time I did, I used MailChimp. I think they had a 1000 recipient limit at that time, so I refined my email export.

Has XenForo improved their mass email feature over the past couple of years?
I personally haven't found any problem with XenForo's mass email, other than the lack of customization.

I had to edit templates to add a logo since for conversation emails, it doesn't add one.

Other than that, I wished we would have way more customization possibilities than what we have now. But it works, I guess.
 
I think community leaders should send mass email only when they have big announcements to make or have some interesting offers. I do not think sending summary of activities is a good idea. I have found that not many people are interested in subscribing to your weekly digest.
 
I use two rules.

Never send to an opt-out addy,

and try not to send out too many, for the users sake.
 
1) Don’t send to an opt-out unless you have something serious to tell them about. (Worst seem you got data breached and you are required by local law to notify them of such)

2) Digests aren’t particularly interesting, unless it’s curated content they’ve indicated an interest in, e.g, a monthly newsletter of articles from a regular contributing author.
 
Plus you need to keep in mind, if you over-spam your opted-in users, sometimes they won't complain to you. Instead your emails get marked and stuffed into their spam box.

You want to avoid getting your outbound email addy listed in spamhaus type listing's because then your emails may not even get through the recipients isp as they will pre-identify it as spam and just blackhole them forever.
 

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