Strong communities are built on shared goals and trust.

General Should forum owners be subject matter experts?

For discussions that don't fit other prefixes.
The problem with a little knowledge is that a little knowledge correlates to a much higher estimated confidence level about that knowledge.

Dunning and Kruger’s paper on the subject feels relevant.
 
Ideally yes, but I think what matters most is that they have a passion for their subject area, along with good community management skills.

(And of course, if they aren't subject matter experts themselves, then they need to be willing to learn from those who are - because those people are the forum's target audience!)
 
Being a subject matter expert is a bonus, not a requirement. What’s more important is that you:

  • Show up consistently.
  • Foster relationships.
  • Create a thriving space for discussion.
Your success will come from building a loyal community, not from being the most knowledgeable person in the room.
 
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