InMyOpinion
Community Enthusiast
Rating - 0%
Feedback from your community is crucial for your forum success and running a successful forum means constantly improving and adapting based on what your members want because the members as well as the staff make or break the community. What is the best way to gather feedback from your community?
These are some common methods I've thought of to gather feedback from your community:
-Polls & surveys are a quick and easy way to gauge opinions on specific topics.
-Threads that are dedicated for feedback are very helpful as well. Typically, a pinned thread where members can share ideas and concerns are very helpful to get honest feedback.
-Encouraging and sending private messages and anonymous forms will encourage honest feedback from users who may not want to speak publicly.
-Engaging in discussions and observing how members interact and identifying recurring issues can be very helpful as well.
-Lastly, user testing & analytics will help you track behaviour and engagement to see what is working and what isn't.
Which methods have worked best for your forum? Do you find your members are more willing to provide feedback in certain formats? And how do you balance listening to your community while maintaining control over your forums vision?
These are some common methods I've thought of to gather feedback from your community:
-Polls & surveys are a quick and easy way to gauge opinions on specific topics.
-Threads that are dedicated for feedback are very helpful as well. Typically, a pinned thread where members can share ideas and concerns are very helpful to get honest feedback.
-Encouraging and sending private messages and anonymous forms will encourage honest feedback from users who may not want to speak publicly.
-Engaging in discussions and observing how members interact and identifying recurring issues can be very helpful as well.
-Lastly, user testing & analytics will help you track behaviour and engagement to see what is working and what isn't.
Which methods have worked best for your forum? Do you find your members are more willing to provide feedback in certain formats? And how do you balance listening to your community while maintaining control over your forums vision?
