How do you deal with feedback?

[Bizdustry]

With Visual Design and UX how do you deal with feedback? If it’s negative do you offer a freebie or a discounted service if they receive even if you disagree with them? If a client isn’t happy at all, do you offer free revisions to ensure customer satisfaction?

 

[iqbal135]

Dealing with feedback, especially negative feedback, can be tricky in visual design and UX. I think it's crucial to first understand the client's perspective, even if I might disagree. Open communication often helps clarify any misunderstandings. Offering free revisions is a great way to show commitment to quality and client satisfaction, but I try to set clear boundaries early on to avoid endless revisions. As for freebies or discounts, I think it depends on the situation—if it's a minor tweak, it might make sense, but for larger issues, I focus on delivering value rather than lowering the price. At the end of the day, a satisfied client is the best outcome.

 

[vipul21]

With Visual Design and UX how do you deal with feedback? If it’s negative do you offer a freebie or a discounted service if they receive even if you disagree with them? If a client isn’t happy at all, do you offer free revisions to ensure customer satisfaction?

I focus on understanding their concerns and offering free revisions if necessary. The goal is always to ensure the client feels heard and satisfied without devaluing my work.

 

[nayeemmd9]

With Visual Design and UX how do you deal with feedback? If it’s negative do you offer a freebie or a discounted service if they receive even if you disagree with them? If a client isn’t happy at all, do you offer free revisions to ensure customer satisfaction?

Dealing with feedback is crucial. I see them as opportunities. I work on them and thus make my design better.